Questions
Straight answers
Is this a background check?
No. It does not search criminal, credit or court records. It runs in your browser, and LumeGrid never receives candidate data. It looks at what the candidate gave you plus the few public lookups listed above, and points out what to confirm with them. We built it so that it is not a background check service, but we are not your lawyer. If you need a background check, use an FCRA-compliant screening company with the candidate's written consent.
Can I reject someone because of a flag?
Do not. A flag means "ask about this." Typos, a friend's resume template, a second email address or a VoIP number all have honest explanations. Ask the candidate, run the verification step, and decide on what you confirm. Apply the same checks to every candidate for the same role.
Will it catch every fake?
No. It catches careless and document-level fakes. It cannot detect a careful stolen identity from documents alone, which is why every report ends with the same live verification steps. See our method and test results, including what it missed.
Does it detect deepfakes on video calls?
No. It does not analyse video. It gives you live checks you can run yourself: a visible background and a slow hand wave in front of the face (from FBI guidance), a side profile, and one-time codes to their email and phone.
What if a candidate cannot do video?
Offer an equivalent check, such as an in-person meeting or a supervised ID check, when a candidate asks because of a disability or religious practice. Do not count the request against them.
Where does my data go?
The resume stays on your device. With public lookups on, your browser sends the email and portfolio domains to Cloudflare DNS, the email domain to its registry's RDAP server, and the GitHub username to GitHub. Nothing else leaves this device. Full privacy notice.